1. Scope
This Privacy Policy applies to zesbe.com, related Zesbe pages, and the Clicky iOS application (together, the “Services”). Zesbe is responsible for the Services. This policy does not govern third-party services, websites, television platforms, or app stores that have their own privacy practices.
2. Information we use
The information involved depends on how you use the Services:
- Contact information: your name, email address, topic, and message when you contact us.
- Device and app information: app version, device type, operating-system version, language, consent status, and technical diagnostic information.
- Advertising information: advertising identifiers and ad interaction data when permitted by your device settings, consent choices, and applicable law.
- Purchase information: product identifier, subscription or entitlement status, purchase and expiration dates, and an anonymous customer identifier. Zesbe does not receive your full payment-card details.
- Website information: standard server logs such as IP address, requested page, browser type, referring page, and request time. The website does not currently use its own analytics cookies.
3. Local network and TV information
Clicky requests iOS Local Network permission to find and communicate with compatible televisions and streaming devices on your home network. Discovery can involve device names, hostnames, local IP addresses, ports, platform identifiers, model information, advertised services, and capabilities.
Saved TVs and non-sensitive preferences are stored on your device so Clicky can reconnect. Sensitive pairing credentials, certificates, client keys, and device secrets are stored in the iOS Keychain where supported. Clicky does not store pairing PINs.
Remote commands travel between your iPhone and the selected TV on the local network using that platform’s protocol. Zesbe does not need to route ordinary remote commands through a Zesbe server.
4. Keyboard, dictation, and speech
If you use dictation, Clicky requests microphone and speech-recognition permission. Apple’s speech-recognition services may process audio or recognized text according to your device settings and Apple’s terms. Where on-device recognition is available, Clicky may request it. Zesbe does not retain audio recordings or dictated transcripts. Recognized text is sent to the selected compatible TV only when you choose to send or search.
Text entered into Clicky may be transmitted to a compatible TV when its text-entry field is active. Do not use Clicky to enter sensitive text unless you trust the TV, network, and application receiving it.
5. Advertising and consent
The free version of Clicky may display ads through Google Mobile Ads. Google and its partners may receive device information, advertising identifiers, IP address, approximate location derived from IP, consent signals, and ad interaction information to deliver, measure, prevent fraud, and—when allowed—personalize ads.
Clicky uses Google’s User Messaging Platform to request and manage consent where required, including European and certain United States privacy choices. You can revisit available privacy choices from Clicky’s Settings screen. You can also limit tracking or reset advertising permissions through iOS settings.
See Google’s Privacy Policy for more information about Google’s data practices.
6. Purchases and subscriptions
Purchases are processed by Apple through the App Store. Clicky uses RevenueCat to manage products, entitlements, subscription status, restoration, and purchase-related diagnostics. RevenueCat may process an app-user identifier, transaction information, product identifiers, entitlement status, device and app information, and IP address. Zesbe uses this information to provide Clicky Premium and remove ads for entitled users.
8. Your choices and rights
- Manage Local Network, Microphone, Speech Recognition, Notifications, and tracking permissions in iOS Settings.
- Use Clicky Settings to access privacy choices when Google’s consent system makes them available.
- Manage or cancel subscriptions in your Apple ID subscription settings.
- Restore eligible purchases from Clicky Premium.
- Delete saved TVs and their associated credentials by forgetting the TV in Clicky.
- Contact us to request access, correction, or deletion of personal information we control, subject to legal exceptions.
Residents of certain jurisdictions may have additional rights, including the right to know, delete, correct, restrict, object, opt out, or appeal. Email us with the subject “Privacy Request.” We may need to verify your request.
9. Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including support, security, legal, and accounting needs. Contact correspondence may be retained while an issue remains relevant. Third-party providers apply their own retention schedules.
We use reasonable administrative and technical safeguards, but no network, device, or storage system is completely secure. Your home network and television security settings also affect local-device communication.
10. International processing
Zesbe and its service providers may process information in countries other than where you live. Where required, providers rely on recognized legal safeguards for international transfers.
11. Children
Clicky is not directed to children under 13, and Zesbe does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
12. Changes to this policy
We may update this policy as the Services or legal requirements change. We will publish the revised policy here and update the date above. Material changes may also be communicated in the app where appropriate.
13. Contact
Questions or privacy requests can be sent to contact@zesbe.com.
ZesbeBritish Columbia, Canada